How much does it cost to operate a sunbed per minute?
The average operating cost of a sunbed ranges from 20p to 40p per minute, depending on the model, power consumption, and your electricity tariff. High-efficiency models can help reduce running costs. Contact our team for a tailored calculation based on your setup.
Which sunbed models are best for a new tanning salon?
For new salons, we recommend a combination of stand-up sunbeds (like the Opal Fitness with LED display, and Vibration Floor) and lie-down sunbeds (such as Ergoline or megaSun). The ideal choice depends on room size, budget, and your customer base. We provide full consultation based on your business goals.
We encourage you to contact Best Sunbeds Ltd for personalised advice and a tailored equipment recommendation.
Are vertical or lie-down sunbeds more popular in the UK?
Lie-down sunbeds are more popular overall in the UK, as most clients prefer comfort and the relaxing experience they provide. However, some users choose stand-up sunbeds exclusively for hygienic reasons and faster sessions. Offering both types allows salons to meet diverse preferences and increase customer satisfaction.
What are the key factors for a successful tanning salon?
Success in the tanning industry relies on:
- A good location with strong footfall,
- High-quality sunbeds with visible results,
- Proper ventilation and room design,
- Well-trained staff and cosmetic sales,
- Smart salon management tools.
We offer complete business support and training to help you succeed.
How often should sunbed lamps be replaced?
On average, tanning lamps should be replaced between 600 and 800 hours of use. Although some manufacturers may suggest longer usage times, our experience – supported by UV meter measurements – shows that after 800 hours, lamps begin to lose their intensity. For this reason, we recommend replacing them sooner to ensure consistent tanning results and maintain high customer satisfaction. All modern sunbeds track lamp usage automatically. We supply premium-grade lamps and provide expert guidance on when to replace them.
What should the room size be for installing a sunbed?
We recommend a minimum room size of 2.5m x 2.5m for one unit. For a more comfortable customer experience and better airflow, 3m x 3m cabins are ideal. Warm air should be extracted via a 313 mm duct. We offer proven cabin designs based on our own salon network.
Can sunbeds be powered with single-phase electricity?
Most professional sunbeds require three-phase power. However, in specific cases and with certain compact models, single-phase setups are possible. Contact us for technical assessment and individual advice.
What are the electrical requirements for installing a sunbed?
Typical installation requires:
- 32A Type C breaker for lie-down beds,
- 25A Type C breaker for stand-up units,
- RCD (Residual Current Device) protection,
- A rotary isolator switch, ideally located near the door inside each cabin.
All electrical work must be carried out by a qualified electrician. Our team is available to advise your electrician on the correct setup and ensure the installation meets the specific requirements of your chosen sunbed model.
Do you offer delivery and installation services?
Yes, our certified technicians handle delivery and full installation of your tanning equipment. Devices are modular and heavy, so proper setup by trained professionals is essential for safety and warranty coverage.
What is your service response time in case of technical issues?
We always aim to resolve service issues as quickly as possible. Minor faults are often resolved remotely via phone, video call, or step-by-step instructions. For more serious issues, we target a maximum response time of 10 working days. Our engineers are manufacturer-trained and carry most spare parts to ensure fast and efficient on-site repairs.
Do you offer post-warranty service and support?
Yes. We offer post-warranty repairs even for sunbeds not purchased from us. Simply provide a detailed description of the issue along with a video – this helps us diagnose problems quickly and accurately.
Where can I find help with sunbed error codes?
We publish guides on common sunbed error codes (such as E040 and E041) on our website. You can find a detailed list of Ergoline and Soltron error codes along with their explanations here: https://bestsunbeds.co.uk/error-codes-ergoline-soltron/
If you’re unsure how to interpret a code, our technical team is happy to assist and provide the correct diagnosis and solution.
For megaSun (KBL) sunbeds, error codes may differ from Ergoline or Soltron models. If you experience an issue, please contact our service department directly for assistance with interpretation and troubleshooting.
Is financing or leasing available for equipment?
Yes – we partner with Portman, Kennet Equipment Leasing and First Business Finance to offer tailored leasing plans. We also provide initial payment estimates and help you find the most suitable option based on your budget and credit status.
Can I rent a sunbed instead of buying one?
Yes, we offer rental of refurbished sunbeds through Fanatic Tanning Ltd, our associated company. All rental units are supplied with brand-new lamps, unless stated otherwise in the contract. Best Sunbeds Ltd provides full technical support and servicing throughout the rental period. Please note that availability is limited and subject to current stock.
Do you offer buy-back options if my salon closes?
We do. Buy-back offers are made individually based on the model, condition, and market demand. While we want all our clients to succeed, we’re ready to assist if your plans change.
Do you offer a complete salon management system?
Yes. Our computerised tanning salon management system allows:
- Remote device control from reception,
- Customer database and loyalty management,
- Real-time stats and reporting,
- Package sales and employee commission tracking,
- Advertising screens and owner remote access.
It’s ideal for professional and multi-bed salons.
Do you provide salon layout and interior design assistance?
Yes – we offer professional layout support and consultation as part of our standard service. As a company with extensive experience in salon setup, we also design and build custom tanning cubicles for our clients, ensuring optimal airflow, functionality, and aesthetics. For partnership-based projects, we may provide full interior design assistance in exchange for a small share of annual turnover. Every project is handled individually.
What tanning cosmetics do you offer?
We offer an extensive selection of high-quality tanning cosmetics tailored to meet the needs of both beginners and advanced tanners. Our range includes:
- Fame Tan – our exclusive in-house brand, developed with passion and expertise. Fame Tan is known for delivering visible results after the first use, offering exceptional value and performance. It includes bronzers, accelerators, tan extenders, and tingle lotions – all created to support salon retail success.
- QL Tan – a bold and trendy brand designed for modern tanning lovers. Known for its eye-catching packaging, tropical scents, and fast results.
- Super Tan and Tan Desire – popular European brands appreciated for their wide variety, skincare benefits, and great price-to-quality ratio.
All our cosmetics are produced within the European Union, meet the latest EU cosmetic safety standards, and are dermatologically tested. Whether your clients prefer a natural glow or a deep bronzed finish, we have products to match every skin type and tanning goal.
In addition, we offer:
- Expert guidance on product selection,
- Starter packs for new salons,
- Attractive retail margins for salon owners,
- And training for your staff to maximise cosmetic sales.
Can I receive free samples or training on tanning cosmetics?
Yes. We provide samples and personalised starter packs for salons. Clients purchasing a full cosmetic set receive free team training, covering product use, the tanning process, and sales techniques.
Can tanning cosmetics be used outside the salon?
Yes – many of our clients use indoor tanning cosmetics during natural sun exposure, especially when on holiday. Products such as bronzers and accelerators are often applied on the beach to enhance and speed up the tanning process.
However, it’s important to remember that professional tanning cosmetics do not contain SPF (sun protection factor). While they help intensify your tan, they do not protect the skin from harmful UV rays. We strongly recommend using an additional SPF sunscreen when tanning outdoors to avoid sunburn or skin damage.